New exacqVision FAQ Online
July 24th, 2008
Last fall our tech support team put up a Frequently Asked Questions (FAQ) page on our website, listing the most-asked questions they were getting from the field, along with the answers. We blogged about it last November. Since that time, our needs for a more robust FAQ site have grown and so we have made a change.
Last week the support team went live with our new FAQ site. This new site provides a more intuitive and user-friendly way of conveying support information. Questions are divided into various categories, such as exacqVision Server, exacqVision client, IP cameras, etc. Searching has been vastly improved, and a new function called Instant Response has been added. Type your search terms into the Instant Response field and related article titles appear in real-time. Interactivity has been added: questions to support can now be posted from the FAQ site. In addition, the FAQ site now has RSS feeds so you can be notified of new questions and answers from within any RSS feed reader, such as Google Reader.
You can get to the new FAQ site from the exacq Downloads page of our website, or simply enter www.exacq.com/faq into your browser.
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