Archive for July, 2008
Last fall our tech support team put up a Frequently Asked Questions (FAQ) page on our website, listing the most-asked questions they were getting from the field, along with the answers. We blogged about it last November. Since that time, our needs for a more robust FAQ site have grown and so we have made a change.
Last week the support team went live with our new FAQ site. This new site provides a more intuitive and user-friendly way of conveying support information. Questions are divided into various categories, such as exacqVision Server, exacqVision client, IP cameras, etc. Searching has been vastly improved, and a new function called Instant Response has been added. Type your search terms into the Instant Response field and related article titles appear in real-time. Interactivity has been added: questions to support can now be posted from the FAQ site. In addition, the FAQ site now has RSS feeds so you can be notified of new questions and answers from within any RSS feed reader, such as Google Reader.
You can get to the new FAQ site from the exacq Downloads page of our website, or simply enter www.exacq.com/faq into your browser.
July 24th, 2008
We continue to grow rapidly here at Exacq, and we have immediate needs in software engineering. If you’d like to be a part of a fast-growing and fast-moving company with forward-looking technology and great people, we’d like to talk to you. Current job openings include the following:
SOFTWARE ENGINEER
Exacq Technologies is searching for Software Engineers to play a significant role in the design and implementation of the exacqVision client-server video management system. These high-visibility positions require:
- Experience in TCP/IP client-server application development
- Experience with Windows or Linux server applications and/or GUI design
- 3+ years of C/C++ development
- BS/MS Degree in CS, EE, or relevant field
Additionally, experience with digital video or cross platform (Windows, Linux, Mac) development tools would be a plus.
In addition to all the competitive benefits including health & dental plans, stock options, and flex-time, we enjoy an extremely casual and highly collaborative environment here at Exacq. Everyone is involved with creating the product, and as a small, technology-driven company there are no limits on the amount of responsibility and leadership one can have.
Our refrigerator is always well-stocked with a variety of beverages, and not to be missed are the company-wide Friday afternoon engineering show-and-tell sessions where the engineers get to show off what they’ve been working on. More pictures of life at Exacq are here.
Our current job openings are on our website here. For more information, or to submit a resume, contact Jim in our HR department here:
Exacq Technologies, Inc.
7202 E. 87th St., Suite 115
Indianapolis, IN 46256-1200
email: hr@exacq.com
Fax: 317-845-5720
July 23rd, 2008
The dates and locations for the West Coast exacqVision Certified Technical Reseller Training have been set, and are as follows:
Southern California
Monday, August 11, 2008
Commerce Casino, Commerce, CA
Northern California
Wednesday, August 13, 2008
Walnut Creek Marriott, Walnut Creek, CA
Seattle
Friday, August 15, 2008
Doubletree Hotel Seattle Airport, Seattle, WA
The exacqVision Certified Reseller Technical Training, open to all Exacq resellers, is a day-long technical course that involves all aspects of installing, configuring and using the exacqVision IP video surveillance products. Upon completion, attendees have the knowledge to be able to easily complete an entire system installation on their own. Further information is here.
Space has been filling up quickly. To reserve a slot, contact Roger Shuman at 1-317-845-5710 x223 or by e-mail: rshuman@exacq.com.
July 14th, 2008
Our Manufacturer’s Rep channel grows again. We are pleased to announce that we have appointed RG Sales Associates, based in Reading, MA, as our representative to manage the system integrator and OEM sales of the exacqVision IP video surveillance product line in the northeast US states of Massachusetts, Connecticut, Vermont, New Hampshire, Rhode Island, Maine and upstate New York.
Rich Giannattasio, president of RG Sales, has over 22 years of experience as a manufacturer’s representative in the physical security world, and formed RG Sales Associates in 1995. He currently represents a number of major access control and CCTV lines including Sony, Pentax, IEI Electronics, Crow Electronic and Camden Door Controls. RG Sales was also the northeast representative for Dedicated Micros up until just this last month when they switched to representing the exacqVision product line. You can read more about RG Sales here. You can view their current line card here.
RG Sales Associates can be reached as follows:
Web: www.rgsalesassociates.com
Phone: 1-978-664-8095
e-mail: info@rgsalesassociates.com
We welcome the entire RG Sales crew: Rich, Scott, Mike and Ellen, to our Exacq family of representatives. Our complete listing of North American Manufacturer Reps can be found here.
July 10th, 2008
iSCSI is a remote network storage solution used by many exacqVision customers. iSCSI, which is a Storage Area Network (SAN) protocol, allows users to consolidate storage using existing data center storage systems. iSCSI requires no dedicated cabling; it utilizes existing network cabling and infrastructure, and as such is highly cost effective.
All exacqVision servers - Hybrid, IP and third-party - can write to iSCSI storage units. Due to the increasing popularity of this storage solution with our customer base, we recently made an addition to our exacqVision server lineup that is specifically designed for use with external iSCSI storage.
The exacqVision iSCSI IP Camera Server comes in our standard 2U rackmount chassis, and is built with redundancy and iSCSI external storage in mind. Features include:
- Dual, removable 160GB enterprise-class hard drives in RAID-1 configuration for the OS and VMS application
- Removable power supply
- Dual redundant gigabit network cards
- Windows or Linux OS
- Up to 64 IP cameras per server
- Cost-effective system uses local storage for OS and VMS app only, and iSCSI for video storage
Ordering Info - The exacqVision iSCSI IP Server part number is: IPS-iSCSI-R2-RAID
(Windows comes standard, or add ‘-L’ for Linux)
iSCSI Vendors - We have tested exacqVision IP Video Surveillance software with iSCSI storage solutions from a number of vendors, including Pivot3, JetStor, DNF Storage, Intransa, and Nexsan.
iSCSI Demo - Our exacqVision storage guru and product manager Robert Ansell put together this brief demo of using iSCSI storage with the new exacqVision iSCSI IP Camera Server:
Our thanks to Pivot3 for the use of their High-Definition Storage™ systems used in this video demo.
July 7th, 2008